Quality Question Bank
for Exam preparation

Q2. Which set-up operation under SMED involves machine to stop for performing the operation

1. internal
2. External
3. Functional clamps
4. Intermediate jigs

Q3. The Pareto Principle is a technique used by quality managers to determine which quality control problems concerning a particular service or manufacturing process should be corrected. Which of the following statements best represents the philosophy employed by this principle?

1. The majority of defects are caused by a small percentage of the identifiable problems. Improvement efforts should be reserved for those few vital problems
2. A and D
3. In order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected
4. Generally, 80% of the quality control problems are justifiable for correction via costbenefit analysis. The remaining 20% are not financially worthy of improvement efforts
5. In order to minimize financial losses from quality control problems, all problems which have a measurable cost associated with them should be corrected

Q4. Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.

1. weekly
2. daily
3. monthly
4. annual

Q5. The thickness of the blade of a fan is specified to lie between 4 cm and 6 cm. The length of the blades must lie between 10 cm and 20 cm. A fan blade randomly selected from a sample of 100 blades has a thickness of 5cm and a length of 21cm. The number of defect(s) the blade has is ______________.

1. One
2. Two
3. There is no defect
4. Three

Q6. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Q7. When conducting an ANOVA, the F-Value calculated from the data will always fall within what'range?

1. between negative infinity and infinity
2. between 0 and 1
3. between 0 and infinity
4. between 1 and infinity

Q8. A control limit

1. Indicates the boundary of the bell curve in a normal distribution
2. Indicates that a process event or measurement is likely to fall within that limit
3. Indicates that a process event or measurement is likely to fall outside that limit
4. Indicates the customer's desired upper or lower performance limits

Q9. Operational Definitions provide:

1. A clear, precise description of the factor being measured
2. All of the above
3. A definition of the type of data to be collected
4. A statistically valid sample size

Q10. Learn how to tell when nothing can be gained from further discussion. This refers to which of the following discussion skills in meetings?

1. Acting as gatekeepers
2. Closing the discussion
3. Asking for clarification
4. Testing for consensus